As Agency Sales Manager you’ll provide support to the Director and the Sales Director, to ensure our partners are given the support, care and service to pro-actively sell Biblio Travel.
Job title: Agency Sales Manager
Reports to: Director
Type of role: Permanent
Location: Cyprus, Larnaca office
Salary: 1850 Euros per month
Role KPI’s:
- Support the needs of Biblio Travel Trade distribution partners
- Consistent and timely reporting on targets & performance
- Demonstrates company values
Accountabilities:
- Provide general support for agents
- Deliver outstanding customer service to both agents and colleagues
- Ensure all systems are set up correctly for partners i.e agent database, mailing database.
- Deal with day to day agent problems whilst protecting Biblio interests and maintaining good agent relationships
- Answer comments and queries through Biblio booking system
- Incentives scheme managed with accuracy & professionalism
- Support the needs of field Sales teams and distribution partners
- Consistent and timely reporting on targets & performance
- Coordinate Trade Events and Agent Familiarisation trips, including Agent dinners and other initiatives, ensuring full attention to details and customer focus
- Co-ordinate Sales campaigns and Marketing with trade partners
- Always respond to department queries within agreed timeframes
- Support wider business key initiatives in delivering key projects
- Works effectively as part of the team and demonstrates company values at all times
- Support all Biblio activity and communications to trade partners, which will include calling trade partners
- Organise and administer all prize-winner bookings and track all details required for internal processing
- Pro-actively sought competitor analysis
- Support wider business key initiatives in delivering key projects
- Works effectively as part of the team and demonstrates company values at all times
Experience:
- Previous experience in a Travel Industry
- Willingness to learn all new technology software and applications.
- Self-motivated with a highly disciplined work ethic requiring minimum supervision
- Customer relationship skills
Skills and knowledge:
- Excellent knowledge of English language, preferably native speaker
- Greek language would be an advantage
- Ability to build rapport and clearly communicate, both written and verbal at all levels
- Self-Confident and able to translate a “can do” mentality to others
- Excellent interpersonal skills
- Strong communicational skills, both written and verbal
- Demonstrable experience with power point, excel & word skills
- Good time management skills
- Able to work under own initiative and self-motivated
Other information:
Candidates must be eligible to work in Cyprus
Date posted: 23/12/2020
To apply, simply email your CV and covering letter to: careers@bibliotravel.co.uk
