As Reservation Specialist, you’ll be responsible for building relationships with hotels and suppliers, whilst taking ownership of reservation operations. A confident computer literacy and accuracy are essential to succeed in this role.
Job title: Reservation Specialist
Reports to: Reservation Manager
Type of role: Permanent
Location: Cyprus, Larnaca office
Salary: 1400 Euros per month
Accountabilities:
- Handling Reservations to achieve room-night targets and plans.
- Work in Biblio online reservation system, drive the day to day reservation operations
- Support Reservation manager to quick obtaining of confirmations from hotels
- Involve in problem-resolving issues with hotels
- Coordinate hotels to promptly use Biblio system tools to load the hotel information, descriptions, photos etc.
- Support Customer Care team and reps to handle daily issues related to accommodation
- Work within the team demonstrate clear leadership at all times
Experience:
- A minimum of one year experience in travel or hotel reservation teams, ideally in Cyprus
Skills and knowledge:
- Excellent knowledge of English and Greek languages
- Russian language would be an advantage
- Strong administration and organisational skills
- Strong computer skills and good level of numeracy
- Ability to work with autonomy
- Excellent interpersonal skills and ability to communicate effectively with the suppliers
- Strong ethical standards & values with a drive to always do the right thing
- Ability to work under pressure and meet targets
- Ability to work as part of a team and with other teams
- Willingness to learn all new technology software and applications
Other information:
Candidates must be eligible to work in Cyprus
Date posted: 23/12/2020
To apply, simply email your CV and covering letter to: careers@bibliotravel.co.uk
